Benefits Services Specialist

EDUCATION/EXPERIENCE REQUIREMENTS

Bachelor’s degree, with experience in Human Resources, healthcare program administration, healthcare analytics or a related benefits program, or an equivalent combination of education and experience related to this position.

PHYSICAL REQUIREMENTS

Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

KNOWLEDGE, SKILLS, AND ABILITIES

Working knowledge of Human Resources policies and procedures. 

Working knowledge of federal, state, and local laws and regulations relating to benefits. 

Strong oral and written communication skills. 

Strong customer service skills. 

Good project management skills. 

Good organizational skills with attention to detail.

Good interpersonal skills in dealing with external groups and/or organizations. 

Intermediate computer skills. 

Ability to work both independently and collaboratively with other departments. 

Ability to work with sensitive information while maintaining strict confidentiality. 

Ability to establish and maintain cooperative and effective working relationships with others. 

Ability to handle multiple tasks simultaneously. 

Strong analytical skills.

WORKING CONDITIONS

 General office environment. 

 Travels within the Chicago Metropolitan area to various field locations.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

Standard office equipment. 

Personal computer and related software.

Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.